Privacy Policy

Overview

AgentScope is an AI observability platform that helps developers analyze and debug AI agents. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

Data We Collect

1. Account Information

• Email address
• Name (if provided)

2. Usage Data

• API requests
• Application logs
• Feature usage metrics

3. Trace Data

• Run metadata (timestamps, status)
• Span data (LLM calls, tool usage)
• Artifacts (prompts, responses, tool inputs/outputs)

Note: Trace data may include user-provided content depending on how AgentScope is used.

How We Use Data

We use collected data to:

• Provide and operate the service
• Improve performance and reliability
• Generate insights and analytics
• Debug issues

We do not use your data to train general-purpose models.

Data Storage

• Data is stored in secure cloud infrastructure
• Data is logically isolated per project and organization
• Access is restricted to authorized systems and personnel

Data Retention

• Data is retained as long as your account is active
• You may request deletion of your data at any time

Data Sharing

We do not sell your data.

We may share data with:

• Infrastructure providers (hosting, database)
• Legal authorities if required by law

Security

We implement:

• Encryption in transit (HTTPS)
• Access controls
• Monitoring and logging

Your Rights

You can:

• Request access to your data
• Request deletion of your data
• Contact us for privacy concerns

Contact

For privacy-related questions: contact@agentscope.dev